RETURN POLICY

  • All items must be returned within 15 days of purchase date.
  • You may request an item exchange. Due to the fact that each item is made to order, we do not offer refunds at this time. 
  • In order to successfully process your return, please ensure that all returned items are free from defects, unworn and unwashed.
  • Buyer will be responsible for return shipping costs. If the item(s) are not returned in its original condition, the buyer will be responsible for any loss in value.
  • If for some reason the wrong item(s) are shipped, we will cover the return shipping cost.

  • You must obtain a pre-approved return authorization code before shipping your item(s).

  • Please email Customerservice@hipintellect.com for return authorization details and all your customer service inquiries.